We are Solar Scaffold Services Ltd and are known as the data controller. This Privacy Policy sets out the data processing practices carried out through the use of the Internet and any other communications methods by Solar Scaffold Services Ltd. If you have any requests concerning your personal information or any queries with regard to these practices, please contact us on 01202 318371. Our data protection officer is Yvonne Turner. Please note that all data captured will be used and held in accordance with the requirements of the 2016 General Data Protection Regulation.

Your personal information

We will ask for your personal information when you call us for a scaffolding quotation. We will request your name, company address, site address, telephone number and email address. The web server will also collect general visitor information for us to be able to monitor the performance of our website and pages within it. This will include average time spent on our site, most visited pages and IP address.

How we use your information

We process personal information for certain legitimate business purposes, which include some or all the following:

Process your order including acknowledgement.

Forward client information (name, address & telephone number) to our scaffolders to erect/dismantle scaffolding
To better understand how people interact with our website.
To provide postal and telephone communications which we think will be of interest to you.
To determine the effectiveness of promotional campaigns and advertising.
Promotional activity including direct mail, telephone and email marketing.

Marketing

Please note that your information may be used to send you details of promotions that we offer that we have identified as likely to be of interest to you.

If at any point you would like to opt-out of receiving communications from us or would like to change the channels (such as email, post or phone) that we use to contact you, please write to: Solar Scaffold Services Ltd, The Picture House, 307-315 Holdenhurst Road, Bournemouth, BH8 8BX – Telephone: 01202 318371 – Email: info@ssservicesltd.co.uk.

Cookies

Changes in the law mean that from 26 May 2011, we need your permission to save cookies on your computer. Cookies are small files which are sent to your browser and stored on your computer’s hard disk. Some pages on this website require cookies to be enabled to work correctly. For example, you will not be able to log into password protected areas without cookies.

The cookies we use are Google Analytics (web analytics cookies) and session cookies to enable access to secure areas of the website. Google Analytics cookies are used to help record your use of this website. They are used to collect statistics about site usage such as when you last visited the site. This information is then used to improve the user experience on our website. The Google Analytics cookies contain randomly generated IDs used to recognise your browser when you read a page. The cookies contain no personal information and are used only for web analytics. We encourage you to accept the cookies our website uses as they help us to improve the user experience for you and many others.

We also use cookies to enable users to register on the website, and access password protected areas. These cookies contain no personal information and are required for the website to function correctly. Refusal of this cookie will mean that you will not be able to use this website fully. If you do not want to receive cookies from this website, select cookie settings under the privacy settings in your browser options, then add our domain to the list of websites you do not want to accept cookies from. Under settings, you can also delete individual cookies or any cookies that your browser has stored. Please note that to submit details and use this website as it is intended you will need to accept/allow cookies to be stored on your browser. You can find more information on how to delete and control cookies at www.aboutcookies.org.

Your rights

Solar Scaffold Services Ltd is registered with the Information Commissioner Office and adhere to the 2016 General Data Protection Regulations. You may choose to restrict the collection or use of your personal information in the following ways:

The right to be informed
The right of access
The right to rectification
The right to erasure
The right to restrict processing
The right to data portability
The right to object
Rights in relation to automated decision making and profiling.

To exercise any of the above rights please contact us in the following way:

Solar Scaffold Services Ltd, The Picture House, 307-315 Holdenhurst Road, Bournemouth, BH8 8BX- Telephone: 01202 318371 – Email: info@ssservicesltd.co.uk.

To unsubscribe from any email marketing please click the unsubscribe link at the bottom of the email.

In the unlikely event that you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner Office.